Privacy

What we collect

• Your account — you sign in with your Fansly account. Your password goes straight to Fansly; we never see, receive, or store it — only a secure access token that Fansly issues once you've logged in.
• Your Fansly account data — to power your Studio, the service reads the account information Fansly makes available to you (earnings, subscribers and audience, top supporters, your vault, tiers and promos) and keeps recent snapshots so your dashboard loads fast and stays current.
• Connected accounts — if you connect any additional account you're authorized to use, its login is exchanged with Fansly for an access token the same way; we store the token, never the password.
• Usage — basic operational data (which features you've enabled, your settings, status) so the service works.

Powering your Studio & Stream Bot

Your Fansly account data is read and stored only to run the Studio and the Stream Bot for you — to show your numbers, your audience and your vault, and to let your stream co-host post your menu, announcements, commands and thank-yous from your own profile while you're live. It is never sold, and never shared for advertising.

Room chat & direct messages

If you switch on the optional engagement tools, the service reads what it needs to run them: it reads the public chat in a room it's active in to respond in the moment, and — only if you enable the inbox tools — it reads your Fansly direct messages and stores recent conversation history so it can draft and send the replies you control and show your inbox in your dashboard. This is used only to run those tools for you — never sold, and never shared for advertising. You can turn them off at any time and request deletion of stored messages through your account.

How it's stored

We take extra care with your data. It's held with strict access controls, protected in transit, and used only to operate the service for you. We don't sell your data, and we don't share it except as needed to run the service at your direction or where required by law. We don't publish the specifics of our infrastructure, and we keep access tightly limited — both to protect your account.

Your control

You can disconnect any connected account at any time, which removes its stored token. You can request deletion of your account and associated data through your account.

Third parties

Chatly Hub connects to third-party platforms at your direction. Their handling of data is governed by their own policies. See our Terms & Disclosure for how the product works.

Changes

We may update this policy; continued use means you accept the current version.